Clario Life LLC — Refund & Cancellation Policy
Effective date: August 27, 2025
At Clario Life, we respect both our clients’ time and our coaches’ time. To keep things clear and fair, here’s how refunds and cancellations work:
1. Single Sessions
You can cancel or reschedule a session at least 24 hours before the start time for a full refund or credit toward a future booking.
Cancellations made less than 24 hours before the session will not be refunded, since your coach has reserved that time for you.
2. Packages & Programs
Packages are priced at a discount and are non-refundable once purchased.
You may, however, reschedule individual sessions within the package (with 24-hour notice) so you don’t lose them.
3. No-Shows
If you miss your scheduled session without notice, it counts as used and is non-refundable.
4. Exceptions
We know life happens. If you experience a serious emergency, email us at info@clariolife.com and we’ll review on a case-by-case basis.
5. How to Cancel or Reschedule
Use your booking confirmation email or client portal to cancel/reschedule, or contact us directly at info@clariolife.com.
This policy helps us keep our coaching affordable while respecting everyone’s time. By booking a session, you agree to these terms.